Answers to all your questions
0k77 Frequently Asked Questions
Everything you want to know about betting, deposits, VIP benefits, and support — straightforward answers to all your questions, all in one place.
It's natural to have questions when using 0k77. From cricket betting rules to depositing via bKash or Nagad, understanding VIP cashback, or reaching support — this page covers more than 20 questions across four main categories in detail. If you can't find the answer to your question here, reach out via our 24/7 live chat or email.
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Cricket Betting
Live in-play betting lets you place bets while a match is in progress. The odds change after every over or wicket, so it helps to follow the flow of the game before placing a bet. On 0k77, you can view live scores and updated odds for cricket matches and add new bets at any point. Betting markets stay open until the match ends.
Decimal odds are quite simple. Say the odds are 2.50 — if you bet ৳100 and win, you get ৳100 × 2.50 = ৳250 (including your original stake). That means your profit is ৳150. The higher the odds, the less likely the outcome — but the more you win. Odds of 1.20 mean the favoured team is likely to win, but the profit is smaller.
Yes, 0k77 offers betting on BPL, IPL, T20 World Cup, ICC tournaments, and various other international cricket series. Betting markets are also available for Bangladesh Tigers matches. You can check the Cricket section to see which matches are open and what markets are available — match winner, top batter, total runs, and more.
If a match is left incomplete or officially declared a no-result due to rain or any other reason, betting on that match is generally considered void and the full stake is refunded. However, some markets (such as first innings runs) may still stand if enough play has taken place to settle them. See the Terms & Conditions for detailed rules.
0k77 cricket betting includes a range of options: match winner, toss winner, first over runs, total sixes, top run-scorer, runs per wicket, innings score, and handicap markets. For example, in a T20 match between Bangladesh and India, you can bet not just on the match winner but also on each innings separately.
Contact & Support
Yes, 0k77's support team is active 7 days a week, 24 hours a day (24/7). Day or night, connect via live chat and a representative will be ready to help. There are no breaks or holidays in BDT (BST, UTC+6).
To get a faster resolution, keep the following handy: your account username or registered mobile number, a brief description of the issue, the transaction date and amount if applicable, and a screenshot if you have one. Having these ready will allow the support representative to resolve your issue much more quickly.
0k77 has two support channels. First, the site's live chat — the fastest option; you can speak with a representative in real time. Second, email: [email protected] — write in for more complex or detailed issues. Both channels offer support in Bengali and English.
0k77's support team assists in both Bengali and English. Bengali support is there specifically so players from Bangladesh can report issues comfortably in their own language. Whether via email or live chat, write in Bengali and you'll get a reply in Bengali.
Deposit Questions
The minimum deposit amount at 0k77 is ৳200. This applies to all payment methods — whether you deposit via bKash, Nagad, or Rocket, the minimum is ৳200. You can start with a small amount and play at your own pace.
0k77 supports three mobile financial services: bKash, Nagad, and Rocket. Rocket is the mobile wallet from Dutch-Bangla Bank. All three methods allow you to deposit quickly and securely. To make a deposit, log in, go to the Payment section, and choose your preferred method.
Deposits usually reflect in your account within a few minutes. If it hasn't appeared after some time, first confirm the transaction from your bKash/Nagad/Rocket app and note the transaction ID. Then contact live chat or [email protected] with that information — the team will verify and resolve it quickly.
0k77 does not charge any processing fee on deposits. However, your mobile financial service provider (bKash, Nagad, or Rocket) may apply their own transaction charges according to their policies. Check the relevant service's website or app for details on those charges.
The minimum withdrawal amount at 0k77 is ৳800. Once a withdrawal request is approved, the money generally arrives in your bKash, Nagad, or Rocket account within 5–30 minutes. This is one of the key advantages of 0k77 — fast, hassle-free payments.
VIP Benefits
At 0k77, you move up VIP levels automatically through regular betting and gaming activity. The more active and consistent you are, the faster you can advance to higher levels. Your overall activity and consistency are valued more than a specific turnover target.
VIP members enjoy weekly cashback, priority support, and exclusive promotional offers. As you move to higher levels, the cashback rate increases and in many cases you can also access a dedicated account manager. VIP members may also get early access to new games or features.
0k77 has three VIP levels. The Bronze level offers up to 0.3% weekly cashback. At Silver, this increases to up to 0.7%. At the top Gold level, you can earn up to 1.0% weekly cashback. The range of benefits also grows with each level.
Weekly cashback is calculated based on your net losses for that week. For example, if you are at the Gold level, you can receive up to 1.0% of your total net losses for the week as cashback. It is calculated at the end of each week and credited to your account. See the Terms & Conditions for the exact schedule and conditions.
Yes, if you are inactive for an extended period or your activity drops significantly, your VIP level may be reassessed. Keep playing regularly to maintain your level or work your way up further. You can contact 0k77's support team for details on the specific conditions.
VIP cashback is generally added as usable balance and can be withdrawn after meeting the relevant conditions. Wagering or other requirements may apply. For specific details, ask via live chat or read the Terms & Conditions — the support team will explain everything in Bengali.
Have more questions? We're ready to help
If you didn't find the answer on this page, contact our support team directly. Chat with us in Bengali and any issue will be resolved quickly.